Cooperative Membership has its REWARDS
Over $181 million refunded to Members since 1979!
Membership at HTC means ownership.
HTC operates as a nonprofit cooperative, so profits earned are allocated back to members in the form of Capital Credits. Therefore, as your cooperative enjoys financial success you, as a member of HTC, share in the success as well. Your portion of credits is based upon the revenue generated by your services and the years you have been an HTC member. The more services you have with HTC, and the longer you’ve had those services, the greater the opportunity for earning Capital Credits.
Changes to Capital Credits Refunds
As in years past, HTC will disburse Capital Credits refunds to members either in the form of a check or bill credit.
However, beginning with this year’s disbursement in mid-August, the amount for check refunds versus bill credits has been adjusted from $50.01 to $100.01. This change has been implemented to benefit to our members and saves both the Cooperative and its members thousands of dollars in mailing and processing costs.
If your refund is more than $100.01, a check will be mailed to the address on file.
If your refund is less than or equal to $100, you will see the appropriate amount credited on your HTC bill by mid-September in lieu of receiving a check. The refund will be identified as “Capital Credit Refund” on the bill. HTC implemented this procedure to provide an immediate benefit to our members and saves both the Cooperative and its members thousands of dollars in mailing and processing costs.
If your Capital Credit Refund is $100.01 or more, you will receive a check. If it is $100 or less it will be applied to your bill.
As a Cooperative, profits earned are returned to our members as Capital Credit Allocations.
No. The information listed is to notify members of their portion of the Capital Credit Allocation.
The HTC Board of Directors review the Cooperative’s financial standing yearly and when possible, they vote to retire Capital Credits and reward members.
If you have questions or need to make changes, you can contact a Member Relations Associate at one of our retail locations or by phone at 843-365-2154.
Allocations are based on the amount of services a member utilized the previous fiscal year. This annual allocation amount is added to your overall membership capital credits balance, which reflects all the years in which you had service with HTC.
Refunds occur when your Board of Directors approve a capital credits retirement. This involves refunding a portion of your overall membership capital credits balance. The rotation of these funds over time allows the cooperative to build and maintain networks, rights of way and other needs to ensure reliable service. It also reduces the need for loans, which keep costs down for members while still allowing for refunds to HTC members.
Any Capital Credits earned while an HTC member belongs to them, even after discontinuing services. HTC makes every effort to ensure that all refunds are returned. Non-active members will have their refund checks mailed to the last address on file. If HTC is unable to issue the refunds, additional steps may be necessary:
Unclaimed
Capital Credits
These are checks that were mailed to a member but were never cashed. Search our Unclaimed Capital Credits database to see if you are on the list.
Estate of a
Deceased Member
You must present an Affidavit for Collections or Certificate of Appointment from Probate and a Form W-9 (with the member’s HTC account number in Line 7) making the request.
Dissolution of a
Business Entity
You will need to speak to a member of HTC’s Capital Credit Department for information on the steps required to close a business accocunt and receive the Capital Credits.
Move, Relocation or Transfer of Service
If a refund is returned due to an invalid address, additional attempts will be made to notify the member through newspaper announcements and the HTC website.
For more information about Capital Credits, please contact the HTC Capital Credit Department. EstateCapitalCredits@htcinc.net
843-369-8530 | 800-824-6779
Do you have unclaimed credits? Complete the form below to find out.
If your name and last known address appear, click on the link to download the form. You have two options:
- Fill out, notarize and mail.
- Fill out in person at one of our HTC retail locations.
Please note: Any unclaimed Capital Credits issued prior to 2004 must be claimed through the SC State Treasurer’s Office. Visit online at www.treasurer.sc.gov or by phone 1-803-737-4771 if you have any questions.
